Terms and Conditions

1. Acceptance of terms

The present terms and conditions (hereinafter referred to as "Terms") regulate the use of identity checks, electronic signature and related services (hereinafter referred to as "Services") provided by JAAK IT SLI CV (hereinafter referred to as "PL) "JAAK").

By applying or using our Services, you agree to be bound by these Terms. If you disagree with some of these Terms, you will be unable to access them.

These terms apply both to end users that conduct verification processes and to client companies that hire our services through dedicated commercial agreements.

2. Description of services

JAAK provides the following information and enforcement services:

• Identification check (KYC): Validation of identity through face biometric comparison, liveness detectioning and validation of official documents.
• Company verification (KYB): Validation of moral persons through public registration and monitoring of legal representatives.
• Electronic signature: Simple and advanced electronic signature services with statutory validity under Mexican law.
• Evidence management: Generation, storage and consultation of digital files with evidentiary value.
• APIs and SDKs: Programming interfaces for integration with third party systems.

3. Requirements for service use

For end users

• To be older than 18 or have the legal capacity to conclude contracts
• Provide truthful, current and complete information during the verification process
• Using genuine and valid identification documents
• Do not attempt to purify another person's identity
• A camera-compatible device for biometric capture

For client companies

• To be legally established under Mexican or national laws
• To have with an existing service contract with JAAK
• Compliance with applicable personal data protection standards
• To get the necessary consent from end users
• Using Services only for contrcurrently agreed purposes

4. Acceptance

When using our Services, you pledge to:

• Using the Services legally and ethically
• Do not attempt to avoid, deactivate or interfere with security measures
• Do not conduct inverse engineering, decompand or decompand the Services
• Do not use Services for fraudulent or illegal activity
• Do not transmit virus, malware or other malicious code
• Do not overload or interfere with service infrastructure
• Do not access third party data or accounts without authorisation

5. Intellectual property

All intellectual property rights about the Services, including but not limited to software, algorithms, interfaces, designs, trademarks, logos and content, are exclusive property of JAAK or his licensors.

The use of the Services does not give the user any license or right about the intellectual property of JAAKwith the exception of the limited right of use under these terms.

The biometric and personal data provided by users remains the property of the incumbent and are treated as Privacy Notice.

6. Availability and level of service

JAAK but we do not guarantee that the Services will be available at all times without interruption.

The Services may be unavailable as a result of:

• Scheduled maintenance (reported earlier)
• Urgent security updates
• Failed third party infrastructure
• Cases of force majeure

Business customers can have specific service level (SLA) agreements under their commercial contract.

7. The limitation of liability

To the maximum extent permitted by applicable law:

• JAAK shall be liable for indirect, incidental, special, consecutive or punitive damage.
• The total liability of JAAK shall not exceed the amount paid by the client in the 12 months prior to the event that gave rise to the claim.
• JAAK does not guarantee that the verification results will be 100% precise in all cases.
• JAAK it's not responsible for decisions made by customers based on verification results.

8. Compensation

You agree to compensate, defend and keep them free from JAAKtheir directors, employees and agents, of any claim, damage, obligation, loss, liability, cost or debt arising from: (a) their use of the Services, (b) their violation of these terms, (c) their violation of third party rights or (d) their provision of false or fraudulent information.

9. Confidentiality

Both JAAK as users undertake to maintain the confidentiality of information exchanged under the Services, with the exception of:

• If explicit consent to be disclosed
• When required by law or competent authority
• When information is public domain
• When necessary to protect human rights and JAAK proceedings

10. Suspension and termination

JAAK may suspend or complete their access to the Services at any time if:

• Viola these terms or any applicable policies
• It uses the Services fraudulently or illegally
• It represents a security risk for the Services or third parties
• Do not pay agreed fees (for business customers)
• That's required by a court order or competent authority

The termination shall be without prejudice to the obligations of confidentiality and data protection, and they are valid.

11. Modifications to terms

JAAK reserves the right to modify these Terms at any time. Changes will take effect:

• Immediately for new users
• 30 days after notification for existing users
• as agreed with specific commercial contracts for corporate customers

12. Applicable legislation and jurisdiction

These terms will be regulated and interpreted in accordance with the laws of the Mexican United States.

For any dispute arising from these terms, the parties are subject to the jurisdiction of the competent courts of Mexico City, renouncing any other court that may have been held with them as a result of their present or future address.

13. General provisions

• Divisibility: If any provision of these terms is declared null and void, the other provisions shall remain in full force.
• Withdrawal: The absence of an exercise of a right does not constitute a waiver.
• Dig: You cannot give up your rights or obligations under these terms without our prior written consent.
• Full agreement: Those terms, together with the Privacy Notice and any applicable trade agreement, constitute the complete agreement between the parties.

14. Retention, Elimination and Protection of Information

All information, personal data, documentation and other information assets provided by the client or generated by the conduct of the service shall be treated in accordance with the principles of confidentiality, integrity and availability and shall be retained only for a maximum period of three (3) months after the end of the service.

During that period, information will be safeguarded under appropriate administrative and technical security controls, in conformity with best practice with respect to information security and personal data protection, including access controls, encryption as applicable and monitoring of access.

Following the retention period, the person responsible shall conduct secure disposal, irreversible annihilization or destruction of information using methods that prevent its subsequent recovery, in accordance with internal information management policies and applicable standards.

If a statutory, regulatory or contractual obligation requires the retention of some information for a longer period, this shall be duly safeguarded under tightened and limited security measures exclusively for these purposes.

The client may, within his or her established retention period, request that his or her information be returned or his or her advance disposal, subject to an identity validation and as long as it does not contravene applicable law.