Question 1

How much does the biometric KYC in Mexico?

Accepted Answer

Self-Service from $99 MXN/year (5 verifications, Copper plan), with no setup fee. Unit price from $19.80 (Copper) to $25.00 (Platinum). For more than 1,000 verifications/month: Enterprise with a custom quote.

Question 2

How much does electronic signature cost? NOM-151?

Accepted Answer

Simple Signature from $49 MXN (10 signatures). NOM-151 from $99 MXN (5 signatures) up to $6,000 MXN (500 signatures). NOM-151+ Bio from $99 MXN up to $12,500 MXN (500 signatures) No situp fee at Self Service.

Question 3

What if I get my volume up at Self Service?

Accepted Answer

Bronze to Platinum can buy additional packages at 120% of the unit price. Copper is blocked by passing the limit. If you exceed 1,000 verif / months consistently, migration to Enterprise is required.

Question 4

Do packages expire or are they refundable?

Accepted Answer

The Self-service packages have a valid 12 months after the balance is activated and the units that are not used after they have been defeated are lost. Reimbursements are governed by the terms and conditions of Self-Service that are accepted while buying.

Question 5

Can I use API or SDK by buying an autoservice package?

Accepted Answer

The Self Service packages are used from our web platform and do not include API and SDKTo integrate with API or SDK an additional recruitment with Setup fee is required, as far as you agree with our commercial equipment.

Question 6

Do autoservice includes White Label?

Accepted Answer

Yes. Self service includes White Label for electronic signature experience: you customize logo, corporate colors, emails and messages and your signatories have an experience with no visible brand JAAK. It's used from the web platform without integration API or SDK and free of additional charge. In Growth, Enterprise and Partnerships, customization is defined according to the range contracted.

Question 7

Is there a Setup fee?

Accepted Answer

Do not apply to autoservice web package: to integrate with API or SDK an additional recruitment with situp fee. In Growth, Enterprise and Partnerships, integration by API or SDK requires a Setup fee, the amount and conditions of which are defined by the scope or commercial proposal.

Question 8

Do we have a sandbox?

Accepted Answer

Not automatically. Availability is evaluated with a JAAK sales specialist, depending on the type of client, the package and the project needs.

Question 9

¿JAAK with LFPIORPI, CNBV and UIF?

Accepted Answer

Yeah. LFPIORPI Section 17, remote identification CNBV, evidence for UIF, NOM-151 with PSC Certificates: ISO 27001, ISO 9001, iBeta Liveness Level 2.

Question 10

How does recruitment of Growth, Enterprise and Partnerships work?

Accepted Answer

Those arrangements can work with an annual consumer exchange, as defined by the commercial proposal, that allows monthly payments to be made according to consumption. It's not a monthly regular price subscription. The specific conditions are set out in the proposal and contract.

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