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Privacy Notice

Last updated: January 2025

1. Identity and address of the person responsible

JAAK IT SAPI CV (hereinafter referred to as "JAAK") with his place of residence in Mexico City, Mexico, and with his or her place of residence, his or her personal data have been treated as established by the Federal Act for the Protection of Personal Data at Posesion de los Particulares (LFPDPPP) and its Regulations.

For any matter related to processing your personal information, you can contact us through: privacy

2. The personal information we collect

For the purposes outlined in this privacy notice, we can select the following categories of personal data:

Identification data

  • Full name
  • Date of birth
  • Nationality
  • CURP (Unique Population Registration Key)
  • Elector key
  • Official Identification Number
  • Photography
  • Signature

Contact details

  • Email
  • Telephone number
  • Domicile

biometric data (sensitive data)

  • Facial image for biometric monitoring
  • Liveness detection Video
  • Facial biometric templates

Important note: The biometric data are considered as sensitive personal data according to LFPDPPPYour treatment requires your express consent, which will be requested at the time of collection.

3. Purpose of treatment

Primary (necessary) aims

  • Check your identity using face biometric comparison
  • Validate authenticity of official identification documents
  • Generate digital monitoring files for our customers
  • To fulfil statutory and regulatory obligations with respect to money laundering prevention (LFPIORPI)
  • Generate evidence for regulatory compliance procedures
  • Providing electronic signature services with legal validity
  • Maintain audit records in accordance with applicable regulations

Secondary (optional) aims

  • Send communications about our service updates
  • Anonymous statistical studies and analysis
  • To improve the quality and accuracy of our verification algorithms

If you do not wish your personal data to be treated for secondary purposes, you can declare them by sending an email to privacy

4. Data transfers

Your personal information can be transferred to:

  • Clients of JAAK: The companies that hire our identity check services get the results of the check and the evidence generated.
  • competent authorities: If requested by law, warrant or competent authority (CNBV, UIF, SATand other).
  • Service providers: Companies that assist us with secure data storage and information processing, who are contrcurrently required to maintain confidentiality.

A transfer to competent authorities does not require their consent under Article 37 of LFPDPPP.

5. ARCO rights

You have the right to exercise at any time your rights of Access, Retification, Cancellation and Opposition (ARCO rights) with respect to your personal information:

  • Access: To know what personal data we have about you and how we treat them.
  • Retirement: Request correction of your data if they are inaccurate or incomplete.
  • Cancellation: To request the deletion of your data if you feel that they are not being treated under the law.
  • Opposition: To avoid processing your data for specific purposes.

How to exercise his rights ARCO

To exercise his ARCO rights, send his request to privacy including:

  • Full name and contact details
  • Current official identification copy
  • A clear description of his or her rights
  • Any document that facilitates your data location

We will be responding to your request within a maximum of 20 day.

6. Revocation of consent

You can revoke our consent to processing your personal information by sending your request to privacy

Please note that the withdrawal of consent could prevent us from continuing to provide our services. Also, there are cases in which your request for revocation cannot be met as a result of legal obligations to preserve information.

7. Security measures

JAAK implements technical, administrative and physical security measures to protect your personal data from damage, loss, alteration, destruction or unauthorized use:

  • Data matching in transit (TLS 1.3) and at rest (AES-256)
  • Function-Based Access Control with Multifactor authentication
  • Continuous monitoring of safety and intrusion detection
  • Certification ISO 27001 information security
  • Reportable safety audits by independent third parties
  • Secure data retention and disposal policies

8. Using cookies and similar technologies

Our website uses cookies and similar technologies to improve your browsing experience. To get more details about the cookies we use, see our Cookies policy.

9. Changes to privacy notice

JAAK reserves the right to amend this privacy notice to suit legislative, jurisprudence or our privacy practice. Any modification will be published on our website and, if substantial changes are made, we will notify you by electronic mail.

Contact

If you have any questions about this privacy notice or about processing your personal information, please contact us:

Email: privacy

Address: Ag. Insurgentes Sur 1602, Piso 4, Credit Constructor, Benito Juárez, 03940 CDMX